[invisit](https://invisit.dev) · [Docs](https://invisit.dev/docs) · [llms.txt](https://invisit.dev/llms.txt) · [llms-full.txt](https://invisit.dev/llms-full.txt)

# Terms of Service

- Effective: 2026-11-05
- Page: https://invisit.dev/legal/terms

These terms are the agreement between you and Muhammed Miraç Berk, an individual based in Ankara, Türkiye
("invisit", "we", "us") for the use of invisit: the website at invisit.dev, the dashboard, the
tracker and SDKs, the API and MCP server, and the short-link service on invisit.cc and on custom
domains (together, the "Service").

By creating an account or using the Service you accept these terms, the
[Acceptable Use Policy](https://invisit.dev/legal/acceptable-use.md) and, where you process personal data of people in
the EU, UK or Switzerland through the Service, the [Data Processing Agreement](https://invisit.dev/legal/dpa.md). If you
accept on behalf of a company or other organisation, you confirm you can bind it, and "you" means
that organisation.

## 1. Who can use invisit

The Service is built for businesses, developers and people running websites. You must be at least
16 years old (or the age of digital consent where you live, if higher) and able to enter a
binding contract. You may not use the Service if you are barred from it under applicable law,
including sanctions laws.

## 2. Accounts and workspaces

You sign up with an email and password, with Google or with GitHub. Keep your credentials and API keys secret;
you are responsible for what is done with them. Tell us at `help@invisit.dev` if you think your
account has been compromised.

Sites, links and billing belong to **workspaces**. Each workspace has exactly one owner, who
controls members, billing, ownership and deletion. Owners can invite people as members or
viewers and are responsible for who they let in and for what those people do there. The owner of
a workspace is the customer for everything in it, including when someone else pays for it.

## 3. Plans, trials and payment

**Plans.** invisit offers a Free plan and paid plans (Starter and Pro), billed monthly or yearly.
Current limits and prices are on the [pricing page](https://invisit.dev/pricing). The rules on what
counts as an event, usage limits and what happens past them form part of these terms as published
on that page and in our documentation.

**The Free plan** is a personal allowance shared by every free workspace you own; creating more
workspaces does not create more allowance. Free sites that receive no events for about six months
may be deleted, together with their data, after we have emailed the owner twice (first after five
months, then 7 days before deletion). Paid workspaces' sites are never deleted for inactivity.

**Free trial.** Each account and each workspace can have one 14-day trial of paid features. No
card is needed. When it ends the workspace returns to the Free plan.

**Payment.** Paid plans are sold by our reseller and merchant of record, **Polar Software Inc.**
("Polar"). Polar processes the payment, charges applicable taxes, issues invoices and receipts and
is the seller on your invoice; its own terms apply to the purchase. Prices are in US dollars and
exclude taxes, which are added at checkout where they apply.

**Renewal.** Subscriptions renew automatically at the end of each billing period until cancelled.
You can cancel at any time from the workspace's Billing tab; the plan stays active until the end of
the period you paid for and can be resumed until then.

**Changes of plan.** Upgrades apply at once and the difference for the rest of the period is
charged at that time. Downgrades take effect at the end of the paid period.

**Refunds.** Fees are non-refundable and there are no refunds or credits for partial periods,
unused events or downgrades, except where these terms say otherwise or where the law requires it.
Duplicate payments for the same workspace are refunded automatically.

**Price changes.** We may change prices for future billing periods. We will tell workspace owners
at least 30 days before a change affects their renewal; continuing past that renewal means
accepting the new price.

**Consumers.** The Service is offered for business purposes. If you are nonetheless a consumer
under the laws where you live, any mandatory consumer rights you have (including a right of
withdrawal) are not affected by these terms. By starting a paid plan you ask for the Service to
begin immediately and acknowledge that, where the law allows, the right of withdrawal ends once
the Service has been fully provided for the period.

## 4. Usage limits

Each plan has a monthly event allowance, counted per calendar month in UTC. When a workspace goes
past its limit the first time, we keep recording for the rest of that month. If it goes past again
in a following month, new events stop being recorded until you upgrade or the month turns. Your
visitors' websites keep working either way, and short links always keep redirecting.

Crawler and bot traffic is recorded free of charge within a fair-use level. Beyond that level, we
may stop recording crawler hits until the next month. We may also rate-limit or reject traffic
that threatens the stability of the Service.

## 5. Your data and your visitors

**Your Customer Data.** Everything you or your visitors send to the Service under your account
(analytics events, link clicks, feedback, revenue data from providers you connect, site and link
settings) is "Customer Data". You own it. You give us the rights we need to host, process,
transmit and display it in order to run, secure and support the Service for you. We do not sell
it, and we do not use it to advertise to anyone.

**Aggregated statistics.** We may compile aggregated, de-identified statistics about how the
Service is used (for example, total event volumes or how many sites use a feature) to run and
improve it. These never identify you, your sites or your visitors.

**Your responsibilities.** You are the controller of the personal data of your visitors. You are
responsible for:

- having a lawful basis for the analytics you run and giving your visitors the notices the law
  requires, including in your own privacy policy;
- obtaining consent where your local law requires it, and honouring the opt-out signals it
  requires you to. The tracker can wait for consent, and can honour Global Privacy Control and
  Do Not Track when you turn them on;
- not sending us special categories of personal data (health, religion, sexual orientation and
  the like), government identifiers, payment card numbers, passwords, or the personal data of
  children, through custom events, properties, `identify` calls, URLs, feedback forms or any
  other channel;
- making sure any user id you pass to `identify` is not itself an email address or other direct
  identifier unless you have the right to share it.

**Data Processing Agreement.** Where you process personal data subject to the GDPR, UK GDPR or
Swiss data protection law through the Service, the [DPA](https://invisit.dev/legal/dpa.md) is incorporated into these
terms and applies without needing a signature.

**Retention.** Analytics data is kept for as long as the site exists on every plan. Deleting a
site deletes its analytics; deleting a workspace deletes all of its sites; you can export data
before you do.

## 6. Short links and custom domains

You may create short links on our shared domain (invisit.cc) and, on paid plans, on domains you
own. You are responsible for every destination you link to. Links must follow the
[Acceptable Use Policy](https://invisit.dev/legal/acceptable-use.md). We scan destinations against public threat feeds and
may disable, redirect to a warning page, or delete any link that points to malware, phishing,
scams or other prohibited content, with or without notice.

For a custom domain, you confirm you control it and that pointing it at the Service does not
infringe anyone's rights. We issue and renew TLS certificates for it through our infrastructure
provider. If the domain stops pointing to us or you leave the Service, links on it stop working.

## 7. Public dashboards, exports, API and MCP

You can share dashboards publicly. Anything you make public is visible to anyone with the link and
you are responsible for choosing what to share. Dashboards shared on the Free plan show an invisit
watermark.

The API and MCP server are part of the Service and covered by these terms. AI assistants you
connect act on your behalf with the access you grant them; you are responsible for what they do
with it. Do not use the API in a way that circumvents limits, rate limits or plan restrictions.

## 8. Acceptable use

You will not, and will not let anyone else, use the Service in breach of the
[Acceptable Use Policy](https://invisit.dev/legal/acceptable-use.md). Breaches can lead to suspension or termination
under section 11.

## 9. Our property

The Service, including its software, design, documentation and brand, belongs to us and our
licensors. These terms give you a limited, non-exclusive, non-transferable right to use the
Service while your account is active. The tracker and SDKs are published under their own
open-source licences, which apply to that code.

If you send us suggestions or feedback about the Service, we may use them without obligation to
you.

## 10. Availability, changes and support

We work to keep the Service available and secure, but we do not promise it will be uninterrupted
or error-free, and we do not offer a service level agreement unless we have agreed one with you in
writing. We may carry out maintenance, and we may change, add or remove features. If we remove a
material paid feature, we will tell affected owners in advance and, if they ask within 30 days,
refund the unused part of any prepaid period.

Support is by email at `help@invisit.dev`.

## 11. Suspension and termination

**By you.** You can delete your account, a workspace or a site at any time from the dashboard.
Deleting the last workspace you own cancels its subscription at the end of the period.

**By us.** We may suspend or end your access, in whole or in part, if:

- you materially breach these terms or the Acceptable Use Policy and do not fix it within 7 days
  of our notice, or at once where the breach cannot be fixed or puts the Service, other customers
  or the public at risk (for example phishing links, malware or attacks);
- a payment fails and is not resolved within a reasonable time;
- we are required to by law or by a competent authority;
- we stop offering the Service, in which case we will give at least 60 days' notice and refund
  any prepaid fees for the period after it ends.

**What happens to your data.** When a site, workspace or account is deleted, the Customer Data in
it is deleted from our live systems. Residual copies in backups are overwritten in the normal
backup cycle. You can export data before deleting. Sections 5 (Aggregated statistics), 9, 12, 13,
14 and 16 survive termination.

## 12. Disclaimer

The Service is provided "as is" and "as available". To the extent the law allows, we disclaim all
warranties, express or implied, including merchantability, fitness for a particular purpose,
non-infringement and accuracy of data. Analytics are measurements and estimates: ad blockers,
privacy settings, bots and network conditions mean no tool counts every visit, and you should not
rely on the Service as your sole record for financial, legal or contractual decisions.

## 13. Limitation of liability

To the extent the law allows:

- neither party is liable for indirect, incidental, special, consequential or punitive damages, or
  for loss of profits, revenue, goodwill or data, however caused;
- each party's total liability arising out of or relating to these terms is limited to the
  greater of (a) the fees you paid for the Service in the 12 months before the event giving rise
  to the claim and (b) US$100.

These limits do not apply to your payment obligations, to your obligations under section 14, or to
liability that cannot be limited by law, such as liability for death or personal injury caused by
negligence, or for fraud or wilful misconduct.

## 14. Indemnity

You will defend and indemnify us against third-party claims, and the costs and damages that result
from them, arising from your Customer Data, your links and their destinations, your custom
domains, or your use of the Service in breach of these terms or the law. We will tell you promptly
about any such claim and let you control its defence, provided you do not settle it in a way that
admits fault on our part without our consent.

## 15. Changes to these terms

We may update these terms. We will post the new version here with a new effective date and, for
material changes, notify workspace owners by email at least 30 days before they apply. If you do
not agree, you can stop using the Service and delete your account before the changes apply; for
paid plans you may ask for a refund of the unused part of a prepaid period in that case.

## 16. General

**Governing law and venue.** These terms are governed by the laws of the Republic of Türkiye, without regard to its
conflict-of-laws rules. The courts and enforcement offices of Ankara, Türkiye, have exclusive jurisdiction, except that consumers keep the
right to bring proceedings in the courts where they live, and either party may seek urgent
injunctive relief anywhere.

**Entire agreement.** These terms, the Acceptable Use Policy, the DPA and any order or plan terms
shown at checkout are the whole agreement between us on the Service.

**Assignment.** You may not transfer these terms without our consent. We may transfer them to an
affiliate or in a merger, acquisition or sale of the business, with notice to you.

**Force majeure.** Neither party is liable for delays or failures caused by events beyond its
reasonable control.

**Severability and waiver.** If a provision is found unenforceable, the rest remains in effect. Not
enforcing a provision is not a waiver of it.

**Notices.** We send notices to the email address on your account. You send notices to
`legal@invisit.dev`.

**Language.** These terms are written in English. Translations are for convenience; the English
version prevails.

## Contact

Muhammed Miraç Berk, Ankara, Türkiye. Email: `legal@invisit.dev`.